Privacy Policy

Last updated:

1. Information We Collect

When you place an order or contact us, we collect the following information:

• Order Information: Name, phone number, delivery address, and payment method.
• Communication Information: Email address, message content from contact forms.
• Automatic Information: IP address, browser type, pages visited, time spent on site (via cookies and analytics).
• Tracking Technologies: Cookies for site functionality, Google Analytics, and Google Ads conversion tracking.

2. How We Use Your Information

We use the information you provide to:

• Process and fulfill your orders
• Contact you to confirm orders and respond to inquiries
• Improve our website and customer service
• Analyze site usage through Google Analytics
• Measure advertising performance through Google Ads conversion tracking
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

• Contractual Necessity: Processing your name and phone number to fulfill your order.
• Legitimate Interest: Improving our website and understanding customer behavior through analytics.
• Consent: Using cookies and analytics tools (you consent through our cookie banner).
• Legal Obligation: Maintaining records required by U.S. law.

4. Cookies and Tracking

Essential Cookies: Required for site security, login, and basic functionality. Always enabled.

Analytics Cookies: Google Analytics tracks how you interact with our site to help us improve user experience. Requires your consent.

Marketing Cookies: Google Ads tracking enables conversion measurement and retargeting. Requires your consent.

You can manage cookies through our cookie banner on every page.

5. Consent Mode v2

Our site uses Google Consent Mode v2, which means:

• By default, ad storage and analytics are denied until you consent
• Ad user data and ad personalization are disabled by default
• When you accept cookies, these are enabled for your session
• Your choice is remembered in your browser

6. Third-Party Services

Google Analytics: Collects anonymous site usage data. Google processes this data according to their privacy policy.

Google Ads: Tracks conversions and enables retargeting. Google Ads data is governed by Google's privacy terms.

Google Maps: If embedded on our site, location data is processed by Google.

We do not share your personal information with third parties for marketing purposes without your explicit consent.

7. Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access. However, no online system is 100% secure. We cannot guarantee absolute security of data transmitted over the internet.

8. Your Rights

You have the following rights regarding your personal information:

• Right to Access: Request a copy of the data we hold about you
• Right to Correction: Ask us to correct inaccurate information
• Right to Deletion: Request deletion of your data (with legal limits)
• Right to Withdraw Consent: Withdraw consent for cookies and marketing communications
• Right to Lodge a Complaint: File a complaint with the Federal Trade Commission (FTC)

To exercise these rights, contact us at info@fitnessnew.world or call +1-888-527-4936.

9. Data Retention

We retain your order information for up to 7 years as required by law. Analytical data is typically retained for 26 months by Google.

10. International Data Transfers

Our servers are located in the United States. If you access our site from outside the U.S., your information may be transferred internationally. By using our site, you consent to this transfer.

11. Children's Privacy

Our products are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we've collected information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. The date at the top reflects the last update. Continued use of our site constitutes acceptance of any changes.

13. Contact Us

Fitnessnew LLC
2847 Morrison Lane
Portland, OR 97214
United States
Email: info@fitnessnew.world
Phone: +1-888-527-4936
Hours: Monday-Friday, 9 AM-5 PM ET